What is Thozil Suraksha App?
Developed by the Factories & Boilers Department, this app provides a system to bring workplace safety issues to the attention of authorities directly through a mobile phone, eliminating traditional handwritten complaints and office visits.
It is designed in a way that enables ordinary workers to inform authorities about their complaints in the simplest manner possible. The app's biggest feature is the voice-enabled complaint submission system.
The Bhashini platform's Speech-to-Text system, providing national-level language technology support, is used as the technical foundation, making the service available in more than eleven Indian languages including Malayalam. Through this, the worker's voice is accurately converted into a digital complaint, overcoming language barriers and reaching the administrative system at lightning speed.
This is a great relief for inter-state workers in Kerala's factories and construction sector, those with limited proficiency in local languages, and those facing difficulties in reading and writing.
Mobile OTP-based official user authentication ensures security. After submitting complaints in multimedia formats such as voice, text, photo, and video, status tracking is available until final action.
Apart from factories, the app provides a powerful, reliable platform for construction sector workers and the general public to report workplace safety issues. This mobile application will be available on Google Play Store and other platforms by the first week of March after security audit.
The goal is to transform workplace safety into a more transparent and responsive system with the help of technology.